Privacy Policy
Last updated: March 2026
Information We Collect
PeptideRx collects personal information necessary to provide telehealth prescription services, including:
- Name, date of birth, email address, phone number, and shipping address
- Health information provided during the intake questionnaire (medical history, medications, allergies)
- Payment information processed securely through Stripe
How We Use Your Information
- To facilitate telehealth consultations with licensed healthcare providers
- To process and fulfill prescription orders through Optimal Balance Pharmacy
- To communicate about your prescriptions, orders, and account
- To comply with legal and regulatory requirements
How We Protect Your Information
All personal and health information is encrypted in transit (TLS) and at rest. We use HIPAA-compliant infrastructure and maintain strict access controls. We do not sell your personal information to third parties.
Third-Party Services
We share information only as necessary with:
- Licensed healthcare providers (for prescription decisions)
- Optimal Balance Pharmacy (for prescription fulfillment)
- Stripe (for payment processing)
- FedEx (for shipping)
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting support@rxpepsdirect.com.
Contact
For privacy inquiries: support@rxpepsdirect.com