Privacy Policy

Last updated: March 2026

Information We Collect

PeptideRx collects personal information necessary to provide telehealth prescription services, including:

  • Name, date of birth, email address, phone number, and shipping address
  • Health information provided during the intake questionnaire (medical history, medications, allergies)
  • Payment information processed securely through Stripe

How We Use Your Information

  • To facilitate telehealth consultations with licensed healthcare providers
  • To process and fulfill prescription orders through Optimal Balance Pharmacy
  • To communicate about your prescriptions, orders, and account
  • To comply with legal and regulatory requirements

How We Protect Your Information

All personal and health information is encrypted in transit (TLS) and at rest. We use HIPAA-compliant infrastructure and maintain strict access controls. We do not sell your personal information to third parties.

Third-Party Services

We share information only as necessary with:

  • Licensed healthcare providers (for prescription decisions)
  • Optimal Balance Pharmacy (for prescription fulfillment)
  • Stripe (for payment processing)
  • FedEx (for shipping)

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting support@rxpepsdirect.com.

Contact

For privacy inquiries: support@rxpepsdirect.com